eXp@t JOBS: MANAGER TRADE ACTIVITIES ~ Telecom Operator in Doha, Qatar

We are looking for “MANAGER – TRADE ACTIVITIES” for a fulltime opening with our client’s office in Qatar. Client is leading GSM Telecom Operator.

Interested applicants please apply to: ashish@webecome.com highlighting current and expected salaries:

MANAGER – TRADE ACTIVITIES

DEPARTMENT: Commercial Support

REPORTS TO: Head of Commercial Support

FUNCTION: Consumer Business Unit

ROLE PURPOSE:

The primary function of the Trade Activities Manager will be to develop, implement and manage the trade activities strategy for the company’s channels (online, retail, mass market and care) that aligns the individual channel targets with the overall business and marketing strategies and assists the channels in achieving their set targets.

Key Accountabilities / Key Activities / Decision Areas

Strategy Development

Ø Liaise with Marketing to define an overall channel trade activity strategy and a strategy per channel - aligned and integrated with the overall marketing and business strategies and;

Ø Translate the Company’s business plan and financial targets into targets and deliverables for each channel.

Channel and Campaign Management

Ø Interface with Marketing to design, execute and manage campaigns, events and promotions per channel that will deliver the trade activity strategy;

Ø Assist in design and implementation of business processes and procedures for each channel that will deliver the trade activity strategy;

Ø Ensure that channel activities are in line with the agreed operating plan and directly contribute to the overall success of the channels and;

Ø Monitor and measure KPI's per channel including ROI and impact analyses of campaigns, events and promotions.

Project Management

Ø Co-ordinate planning of campaigns and promotions per channel to support agreed operating plan and to achieve business targets;

Ø Implement and manage planned campaigns and promotions per channel;

Ø Co-ordinate campaigns and promotions across channels and;

Ø Attend all channel-related project meetings as required.

Relationship Management

Ø Build and maintain effective, collaborative relationships with stakeholder and customer groups – specifically in Marketing and Finance as key stakeholders;

Ø Represent Commercial Support team at any required Finance, Marketing or channel-related events/forums;

Ø Demonstrate effective relationship management, influencing and negotiation skills, with an ability to work across boundaries.

Ø Deal with conflict in a positive and timely fashion;

Ø Demonstrate a willingness to listen to opinions and stakeholder needs whilst being confident to challenge opinions when required and;

Ø Collaborate with reporting manager to ensure timely delivery of reporting to all stakeholders and customers as required.

Teamwork

Ø Work collaboratively and effectively across the channels to meet Commercial Support team deliverables, collectively as well as per individual channel;

Ø Manage own workload & assist other team members with theirs when required;

Ø Share knowledge and information;

Ø Treat all team members with respect and;

Ø Contribute to the achievement of the team’s results;

Leadership

Ø Provide effective leadership to the channel teams – motivating and inspiring them to be the best they can be;

Ø Provide constructive, open and honest feedback to team members to support continual development and;

Ø Keep Head of Commercial Support informed – highlighting any issues/risks and/or wins.

Key Outputs / Metrics

Ø Customers connected per channel

Ø Products/services sold per channel

Ø Revenues generated per channel

Ø Churn/defections per channel

Ø Profit margins per channel

Ø Costs per channel

People Interfaces

Ø Channel Teams

Ø Marketing Team

Ø Finance Team

Ø Customers

Ø Management Team

Essential role related knowledge, technical skills, qualifications and experience

Ø Min 5 years experience in channel marketing with a strong retail/sales focus

Ø Min 3 years experience in telecommunications

Ø Min tertiary business degree relevant to the position

Key Performance Drivers (and behaviours) required to be effective in role

- Putting customers first

o Makes a world of difference for the people in Qatar

o Excellent commercial skills

- Communication for Impact

o Ability to build working relationships and communicate effectively with all levels of the organisation

o Communicates clearly, concisely and effectively to all stakeholders and across cultures

o Adapts style according to people, situations, and cultures

- Performing through people:

o Demonstrate leadership skills

o Promoting an environment of mutual respect

o Develop a team environment where people collaborate and work together at all levels

o Gives and receives feedback

o Energetic and enthusiastic with a visible passion for people development;

- Aligned with the company’s values:

o Worldliness, Vitality and Can Do

o Working in a purpose-based organisation

o Working in a process-led organisation

- Demonstrated ability to effectively prioritise and manage time in a rapidly changing environment

o Proactive, self motivated and able to manage own time and priorities

Interested candidates please send in your resumes in the form of a word document immediately. You are also requested to put in the following details in your cover note –